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The complexity in innovation

As someone with an unbridled curiosity about how (any kind of) organisations innovate, combined with a passion and ongoing interest for all new technological developments on the market, I have had the luck to have some incredibly in-depth and specific conversations with innovators about what they are trying to accomplish.

Every organisation is trying to accomplish something, because every one of them feels the pressure of being left behind. Some governments offer some limited protection in the forms of subsidies, tax-breaks, and protective measures against foreign competition, but every company has to stand on its own two feet by the age of maybe 3-5 years old. When you are alone like this, it matters to both earn a living now and to provide the promise of earning a living in the future. That is where innovation comes in.

We all derive our inspiration from the intelligent developments around us. For many, it’s the market, new technologies being released that make us wonder whether this or that organisation could do the same. For some, it’s also public, but less accessible releases in the forms of scientific breakthroughs that may inspire the expert to build on top of that. For a few, it’s the scientific team in a closed off lab that comes up with an idea that can transform itself into an innovation downstream.

It’s always worthwhile to come back to the essence of what an innovation is supposed to be: an invention that has commercial application. An idea that transforms itself into a product or service that people are willing to pay for. There are very prominent elements within this definition of novelty and applicability, which is a tough balance to manage between getting inspired by existing market innovations and not yet commercial raw scientific ideas.

The truth of the matter is that these are all races of solutions for specific problems. In the end, the problem (market) can only sustain a few of these solutions, which means that speed and completeness of a solution are keys to success. It means that any organisation that seeks to innovate, must do so in the way of a well-oiled machine, while realising that that investment may not pay off now, but will pay off if you see it as a continuous muscle that gets stronger with every problem you are trying to solve.

To make things not at all easier, the rate of innovation is increasing with technological advances. Physical goods are catching up to digital goods, in the sense that anything can now be modelled and prototypes can be produced and tested at a faster speed. This could and will very likely end up in a downward spiral for business returns, because, much like in for instance the software market, the range of utilities makes the market more price-sensitive and less loyal, thus creating less sustainable rewards from single innovations.

The conclusion is therefore two-fold. One, no organisation can afford to not dedicate time and resources to consider their long-term positioning in the market. Two, organisations seeking to be though-leaders in the market, must make the difficult choice of continually innovating with the promise of smaller returns, or of finding alternative models that position them within an innovative ecosystem, without getting sucked down the spiral. A good example of this are the many platforms that continue to arise, though even those risk becoming commodities over time. That … is the complexity in innovation.

Essay: The Consequences of Having a Digital Soul

In science fiction and in the Kurzweilesque future reality, the concept of a digital soul is abstract and difficult to grasp. Yet, we have experienced an evolution in this area in the last half decade or so. I speak of the simple matter of IT backups and how it changes our thinking about IT. Very likely that same change of thinking will happen about what it means to be human as well.

At some recent point in time, each computer that we possessed was a separate entity. Yes, every computer was designed with input and output methods, in the form of (portable) storage devices, keyboards and mice, printers, and other forms of output. This evolved to the rudimentary beginnings of the Internet and has exploded in the last 15 years. As network speeds became faster, so came the introduction of ‘the backup,’ in the form of external storage, either in the home or off-site.

Right now, computers are backed up in a multitude of ways. We have offsite options, in the form of Dropbox, iCloud, Google Drive, Backblaze, and countless more. We have home-based options, in the form of software that will sync/backup your data to external harddrives. Not to be ignored, we have software that operates in the cloud, from note-taking to video-recording, to managing your customer, financial, and other company data.

What is one practical consequence of this? Every time your computer gets stolen, breaks, or is replaced, for every fire and flood, a simple restoration procedure from backup to a new computer will restore your digital life to its original, useful state. In essence, the hardware has become immaterial.

So what is the value of a human life? At this time, it is priceless because each and every one of us is ‘unique.’ We have data within us and, let’s not forget, physical features that are impossible to replicate and replace. We, you and I, are not backed up into some form of external storage. I am the only copy as are you, you, and you too.

Right now it seems unimaginable that Raymond Kurzweil or others will succeed to upload our human essence into a digital storage device 1. It seems equally difficult to grasp as to why they would want to do this, as if the very act would remove what it means to be human. That part is true. If being human means being unique, then having a backup is decidedly not human.

But there is incredible value in transcending humanity in that way. Wars and other disasters are killing people every day. People that we will never see again. Some are saying that our planet is being destroyed either by natural or industrial forces, or rather a combination of both. Without action, our only exit is to leave Earth and relocate somewhere else in space. Yet, that brings the cost of transportation with it, mostly expressed in time (another precious human commodity) and the resource cost of transporting many, let alone one.

What about more controversial values? What is the value of someone that is imprisoned for life, yet (supposedly) reforming himself? What is the value of the many unemployed, a trend that only seems to be improving for the wealthier part of this world? What is the value of a parent outliving a child or a person wanting to extend their life beyond human terms? The controversiality is that this value can also be expressed in cost to society.

If we do succeed in transcending towards a transportability of our digital souls, then we will also lose something else. We will lose our bodies and what they mean to both us and the people around us. At best summarised by staring into your beloveds’ eyes, also called the windows to our souls, which would then disappear with the passing of a human. Yes, we are making strides in replicating objects on a three-dimensional scale, but it is hard to believe that this replication can reproduce the depth and uniqueness of the eye, the texture, temperature, and hardness/softness of the body, the characteristics and flaws that make us unique in a physical sense.

For everything there is a price, but as I found out many times now with my electric devices, that price is relatively minor compared to having all of your memories restored. A point of discussion I admit, but I’m happy to argue it on this front also: does the value of a digital soul that is eternal outweigh the value of the whole of a living, breathing, physical specimen?

Notes:

  1. For those interested, find out more information about his vision here

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